Identify risks – deliver security
Niscayah's business operations are mostly about identifying risks and delivering security to the customer, based on know-how and technology in the form of, for example, alarms, access control systems and video surveillance. Routines and processes introduce a method of working that enhances security to the customers, for example, how entry systems are used and how people can move about with and without an access control card at the customer’s premises.
For example, Niscayah can offer a security solution to a bank consisting of bank vault protection, assault alarm, video surveillance, deterrent perimeter protection and section supervision. The mission is to protect the bank and its operations at all levels, from individual offices to different central and strategic assets.
Specialist knowledge
Knowledge about the security systems and understanding of the customer’s business means that Niscayah can work proactively to identify which measures need to be taken in the future.
There is considerable business knowledge and specialist competence within the customer segments, banks and financial institutions, retail, transport and logistics, health care, defense and industry.
International presence is a competitive advantage
Niscayah's international presence is a competitive advantage in relation to local competitors.
There is an increased customer demand for cross-border solutions. Global trends indicate that larger companies are centralizing the purchasing of various goods and services and are striving to establish company-wide procedures and solutions.
One dialogue, one solution
The objective is to always maintain a close relationship with the customer, which is conceptualized in the term ”one dialogue, one solution”. The customer team at Niscayah is very well-informed about the customer’s security system and is an active partner when it comes to alarms, new construction or supplementary security solutions.
Long-term relationships
A long-term relationship increases Niscayah's understanding of the customer’s risk environment, which creates the opportunity to gradually refine the security system through continuous evaluation and subsequent upgrades.
Technology-independent
Niscayah is product- and technology-independent, which means that the customer’s needs determine the choice of products, not Niscayahs relationships to the suppliers. As a market player, Niscayah has agreements with all of the major security product suppliers, ensuring competitive prices, future maintenance and supplements to delivered systems.
Security centers and specialized security centers
Security centers can function differently for different customers, depending on risks and security needs. Among other things, Niscayah operates specialized security centers for banks. Security functions and customer support in such centers are significantly more comprehensive than in the average security center and Niscayah acts as the customer’s own security department with full responsibility for security.
Integrated solutions
Even in cases where the customer itself administers the alarm function, considerable simplifications are offered by connecting together all technology to a well functioning security system. Thanks to integrated solutions, incidents and situations can easily be traced and it becomes easier to determine what action should be taken than would have been the case with separate systems.
Scalable solutions
The customer often needs to use the same type of security solution, in a number of buildings or at several locations, both internationally and within a country. This is usually called scalability. Niscayah can follow the customer to new premises, locally, nationally and internationally, through first gaining an understanding of the customer’s needs.
A security solution that is designed for a store in a retail chain can easily be transferred to the other stores in the chain. Such solutions are often very cost efficient for companies with many premises. In addition, uniformity is ensured during future upgrades.
Scalability also means that local security systems can be interconnected to an integrated solution, where Niscayah assumes the operational responsibility. There are also cost and security benefits here.
Reliable source for police and security incidents
An important reason to retain Niscayah as an operator is that the company is a reliable source for the police and security companies. By requesting for call-out when appropriate and providing correct information to the police, Niscayah helps the customer to fulfil the demands that are made for police protection.
In certain countries, a bank is only allowed three false alarm call-outs within a given period of time, which is why it is of great importance that alarms are not triggered unnecessarily. Customized security solutions and procedures shall ensure that the customer receives rapid help on site when a real incident occurs.
One security partner - many benefits
A security partner such as Niscayah, which assumes the customer’s total security needs, supplies and takes responsibility for the complete project, resulting in a long-term solution for the customer. It is a cost efficient solution, tailored to the customer’s needs. It also delivers the right level of security to the customer and an overview of both costs and the security system as a whole.
As a security partner it is natural to help the customer to reduce the total cost of a security solution, seen over its entire useful life.
Niscayah's offering
Niscayah's complete offering can be divided into four services, all of which support each other in order to supply the best possible service to the customer. Analysis and design is an integrated part of the complete offering and aims to identify the optimal security solution. The analysis always constitutes the start of a new customer commission and is also carried out prior to every major security investment at existing customers.